Frequently Asked Questions

Everything you need to know about your Ballade Sports shopping experience.

How long does shipping take for my order?

Standard domestic orders typically arrive within 3-5 business days. International shipping varies by location but generally takes 7-14 business days.

What is your return policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Returns are processed within 5 business days of receipt.

How do I determine my correct size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a more comfortable fit.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

Can I track my order once it has shipped?

Yes, once your order is dispatched, you will receive an automated email containing your tracking number and a link to the carrier's website.

Are your materials sustainably sourced?

Ballade Sports is committed to quality and ethics. We prioritize suppliers who use eco-friendly fabrics and maintain transparent, fair-labor manufacturing processes.